A Swift Community Response When severe thunderstorms collapsed the roof of our primary unsheltered services building, the Hub, some services were available within hours. But the shower and laundry facilities built into the Hub were harder to replace. Our neighbors experiencing homelessness count on our Day Services Center (DSC) to offer showers and laundry as a source of hygiene and …
Meet Carter When you enter any of Roof Above’s permanent supportive housing campuses, you’ll be greeted by one of our Tenant Support Specialists (TSS). TSS team members support the daily management of our housing programs and help coordinate care for tenants. Keep reading to meet Carter, one of our awesome Tenant Support Specialists based at SECU The Rise on Clanton …
Meet Mercedes Mercedes Ogilvie is Roof Above’s Volunteer Engagement Specialist at the Day Services Center (DSC). She describes her work as “Creating an environment for volunteers where they feel comfortable serving our neighbors.” Volunteers at the DSC help provide critical basic services at the front desk, mail room, and stations for showers, laundry, and phones. Mercedes joined the Roof Above …
Meet Staff at Forest Point Place! At Forest Point Place, Roof Above’s newest Permanent Supportive Housing location, our wonderful team plays a critical role in fostering a community of belonging. Shawnte Harvey, Forest Point Place Program Manager, says “Here at Forest Point Place, the community is at the heart of everything we do.” Keep reading to meet some of our …
Meet the Day Services Center Weekend Crew! Did you know that Roof Above’s Day Services Center (DSC) is open 365 days a year? That means on holidays and weekends, rain or shine, the DSC is open to serve our neighbors experiencing homelessness. This wouldn’t be possible without our incredible weekend staff. Basic Service Specialists ensure neighbors visiting the DSC can …
Points of Light Meet Sara Varnado, one of Roof Above’s QT Street Outreach Team members. Sara says “It’s great to be able to hear people’s stories — to hear where they’re coming from, to hear about their lives.” Sara has been working on the seven-member QT Street Outreach Team for over a year. She has more than a decade of …
Spotlight on Peer Support “This is where I start my work every day,” says Toni Love, Peer Support Specialist, as she settles herself at the check-in table at Lucille Giles Center, preparing for that night’s guests to enter at 4:30 p.m. “I can see everything from right here — how people are feeling, who might be worked up. I greet …
Season of Hope Invitation Will you join us for a Season of Hope at Roof Above? Between now and the end of the year, we will be sharing weekly content that explores the many facets of hope. This isn’t meant to be prescriptive. There are multiple entry points into this invitation: Moments of inspiration and response on social media. Minutes …