Privacy Policy



Privacy Is Important to Us:

To protect donor and volunteer privacy, we provide this outline to explain our data collection practices and to be transparent in what we, as an agency, do with collected information.

Information We Collect:

On select pages within Roof Above’s website, an individual may submit a volunteer application, make a secure donation, and/or register to receive further materials from our organization. The types of personal information (hereinafter “Personal Information”) collected at these pages may include:

· Name

· Address (physical and email)

· Phone number

· Credit/Debit Card Information (with a choice to sign-up for a recurring donation)

· Volunteer Interests

 Using Your Information:

All Personal Information collected via Roof Above’s website, whether written, oral, or electronic, is treated as confidential in nature.

We use Personal Information according to the terms of Roof Above’s Privacy Policy in effect at the time of our use. We only use Personal Information submitted by a donor or volunteer when (1) the donor/volunteer has consented to the use, which can be withdrawn at any time; (2) the processing is necessary to follow-through on that donor’s or volunteer’s specific request(s) – such as processing a financial contribution or contacting an individual with a volunteer opportunity that matches their stated interest(s); (3) we are required by law; (4) processing is required to protect the donor’s/volunteer’s vital interest or those of another person; or (5) processing is necessary for the purposes of our legitimate commercial interest, provided the donor’s/volunteer’s interests and fundamental rights do not override those interests. We do not share an individual’s Personal Information with outside parties or affiliates except to the extent necessary to complete an application or donation. We do not share any Personal Information with unrelated third party for marketing, or any other purposes.

We use return email addresses to answer any email we receive. Such addresses are not used for any other purpose and are not shared with any outside parties or affiliates. Roof Above never uses or shares the Personal Information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Commitment To Data Security:

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, Roof Above has in place appropriately reasonable physical, electronic, and managerial procedures to safeguard and secure the information we collect online. While Roof Above cannot guarantee that loss, misuse, or alteration to data will not occur, we take reasonable precautions to prevent such occurrences. Certain particularly sensitive information, such as credit card information, is encrypted prior to transmission.

All users should be careful of saving or storing personal information on a browser or in a browser’s history, especially if a user shares a computer with someone else or is using a computer in a public place like a library.

Use of Cookies:

Roof Above’s website uses "cookies" to help personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.

The use of cookies is an industry standard and cookies are currently used on most major websites. Most web browsers are initially set up to accept cookies. If you prefer, you can reset your browser to notify you when you have received a cookie. You can also set up your browser to refuse to accept cookies altogether.

While Roof Above does not require you to use cookies, cookies will help certain website services function properly. Generally, Roof Above uses cookies to identify return visitors.

Our Commitment to Children's Privacy:

We never collect or maintain information from our website from those Roof Above knows are under 13 years of age, and no part of our website is structured to attract children under 13 years of age.

How Can an Individual Access or Correct Information Submitted?

An individual may contact our Philanthropy Department at 704-926-0607 or to inquire about any information collected and/or to correct factual errors in one’s personally identifiable information that Roof Above collected.

Roof Above will take reasonable steps to verify an individual’s identity before granting access or making corrections.

Changes to Privacy Policy:

We will update this policy from time to time. In the event we decide to use any personal information in a manner that is materially different from that stated at the time it was collected, we will endeavor to notify you of such changes prior to implementing them.