Mr. Wilkes opens his new apartment

A Stepping Stone & A Place to Call Home

A Stepping Stone & A Place to Call Home Mr. Wilkes is serious, persistent, and driven. He was looking for a fresh start after an important relationship ended. He utilized the Lucille Giles Center emergency shelter, and worked with Danielle, a housing navigator at the Day Services Center. Together, Mr. Wilkes and Danielle obtained all the documents he needed for …

Meet Mercedes, Volunteer Engagement Specialist at Roof Above

Staff Spotlight: Meet Mercedes

Meet Mercedes Mercedes Ogilvie is Roof Above’s Volunteer Engagement Specialist at the Day Services Center (DSC). She describes her work as “Creating an environment for volunteers where they feel comfortable serving our neighbors.” Volunteers at the DSC help provide critical basic services at the front desk, mail room, and stations for showers, laundry, and phones. Mercedes joined the Roof Above …

Dawn, Tammy, and Jonathan, three members of the Day Services Center weekend crew.

Meet the Day Services Center Weekend Crew

Meet the Day Services Center Weekend Crew! Did you know that Roof Above’s Day Services Center (DSC) is open 365 days a year? That means on holidays and weekends, rain or shine, the DSC is open to serve our neighbors experiencing homelessness. This wouldn’t be possible without our incredible weekend staff. Basic Service Specialists ensure neighbors visiting the DSC can …